Free Expedited Shipping and free returns on All Footwear Orders

Free Expedited Shipping and free returns on All Footwear Orders

Shoe Repair

RWSC-Heritage:/repairs.jpg

Red Wing Shoes' sturdy soles, premium leathers, triple-stitching and welt construction all work together to make boots that last a lifetime. It takes more than 230 steps to handcraft a pair of Red Wing boots; it only takes a few steps to keep them in top condition. One of these steps is resoling and repairing your Red Wings before the damage becomes irreversible. Red Wing Shoe Company operates our very own repair shop at our Red Wing, Minnesota, manufacturing facility.

The Premium Repair Package:
$125.00 (Actual Value: $150.00)

  • Resole (Including new heels, if applicable)
  • Repair hooks/eyelets
  • Repair minor stitching
  • Replace welting if needed
  • Replace the cork layer under the insole
  • Replace laces
  • Recondition the uppers
  • Receive a full-size container of leather conditioner

A La Carte options:

  • Resole (Including new heels, if applicable) – $100.00
  • Replace heels only – $50.00
  • Add or change hooks/eyelets – $25.00
  • Replace Heritage style laces – $7.00
  • Recondition the upper – $25.00

To have your Red Wing Heritage shoes repaired by the Red Wing Repair Shop, complete the following steps:

  • Fill out and print the PDF repair form
  • Bring the form and your shoes to your local Red Wing Store or call/email the Red Wing Repair Shop for a free shipping label (for services over $50).

Red Wing Repair Shop

Phone:

651-385-1448 (Mon-Thurs 7am-4pm CST, Fri 7am-noon CST)

FREQUENTLY ASKED REPAIR QUESTIONS

Can the Red Wing Repair Shop repair any brand of boot?

No, we only repair boots made by Red Wing Shoe Company. These brands include Red Wing, WORX and Irish Setter.

Can all Red Wing boots be repaired?

All Red Wing Heritage boots are constructed in a manner that allows them to be repaired, pending any excessive wear and tear. Due to the construction methods used, not all Red Wing work boots, WORX or Irish Setter boots can be resoled. Please contact the Red Wing Repair Shop for specific questions about your style of boot. The phone number is 651-385-1448 (Mon-Thurs 7am-4pm CST, Fri 7am-noon CST). The e-mail address is: shoeRPR@redwingshoes.com

How can I tell if my boots can be repaired?

Boots with cracked insoles, torn leather uppers or worn through linings usually cannot be repaired. If you are unsure if your boots can be repaired, call the Red Wing Repair Shop or bring them to a Red Wing Store.

Can the Red Wing Repair Shop fix my boots if I’ve had them repaired by another repair shop?

There are cases where we cannot repair boots that have been repaired by another shoe repair shop due to the way they repaired the boots. It’s best to call or e-mail our repair shop with specific questions.

How should I ship my boots to Red Wing Repair Shop?

Please remove any laces, footbeds (if used) and other personal items before sending your boots in to our repair shop. We will not return any of these items.

What happens if my boots cannot be repaired after I’ve sent them in?

If your boots cannot be repaired, you will receive a call from our repair shop letting you know the reason(s) they can’t be repaired.

Will you tell me when my boots have been received by the repair shop?

If you provide an email address on the repair form, we will send you an e-mail confirming that we have received your boots.

How long will it take to get my boots back from the repair shop?

You can expect to receive your boots in approximately 3-4 weeks. Please allow more time for more extensive repairs.

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