To our Red Wing Heritage Community,
The safety of our employees and our customers has always taken priority for us—and it always will. As we navigate through COVID-19, we’re thinking of all of you. We hope that you are taking care and staying safe. Currently, we are still shipping our premium footwear from our website. Please reach out via our here or call 1-800-RED-WING with any questions.
Red Wing Heritage
Effective Date: December 31, 2019
Last Reviewed: December 31, 2019
Last Modified: December 31, 2019
for archived policies.
Red Wing Brands of America, Inc. and its subsidiaries (“Red Wing” or “we”) respect your privacy and are committed to protecting your privacy through our compliance with this policy and applicable law.
When you buy shoes, apparel, or accessories from us, you provide some of your Personal Information to us. For example, we may collect your name, shoe or apparel sizes, your address, your email address, and your phone number. By using one of our websites, we may collect information regarding your apps, browsers, and devices, which help us to understand you better and provides us direction on what products may be of most interest to you.
We may collect information about your location when you interact with our websites or retail stores, which helps us offer features like locating your nearest Red Wing Shoes® store. We may also collect information about you from trusted business partners, including marketing and advertising partners who provide us with information about potential customers of our products and security partners who provide us with information to protect against abuse. We use various technologies to collect, store, and process information, including cookies, pixel tags, and databases.
We work hard to protect you and Red Wing from unauthorized access, alteration, disclosure, or destruction of the information we control and process. For example, we use encryption to keep your data private while in transit. We audit our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems. We restrict access to Personal Information to Red Wing employees, contractors, agents, service providers, and select advertising and marketing partners. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“Personal Information”).*
We have collected the following categories of Personal Information from our consumers within the last twelve (12) months:
Red Wing does not collect (i) Category I: Professional or employment-related information, such as current or past job history or performance evaluations, or (ii) Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)), such as education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. We also do not collect highly sensitive personal information, such as social security number, race, religion, sexual orientation, or health; however, in some cases we may collect your shoe or apparel size.
We obtain the categories of Personal Information listed above from the following categories of sources:
We use the Personal Information we collect for the following purposes:
We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
We may disclose your Personal Information to a third party for a business purpose or sell your Personal Information, subject to your right to opt-out of those sales (see Personal Information Sales Opt-Out and Opt-In Rights). When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of Personal Information for a Business Purpose:
We disclose your Personal Information for a business purpose to the following categories of third parties:
In the preceding twelve months, we have not disclosed the following categories of Personal Information for a Business Purpose:
In the preceding twelve (12) months, we have sold the following categories of personal information:
In the preceding twelve (12) months, we have not sold the following categories of personal information:
We sell your personal information to the following categories of third parties:
You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights and Choices), we will disclose to you:
You have the right to request that we correct or delete any of your Personal Information we collected and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Your Rights and Choices), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
To exercise the access, correction, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period.
The verifiable consumer request must:
We cannot respond to your request or provide you with personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.
Making a verifiable consumer request does not require you to create an account with us.
We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
For instructions on exercising sale opt-out rights, see Personal Information Sales Opt-Out and Opt-In Rights.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time up to forty-five (45) additional days (or ninety (90) days total), we will inform you of the reason and extension period in writing.
We will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
If you are 16 years of age or older, you have the right to direct us to not sell your Personal Information at any time (the “Right to Opt-Out”). We do not sell the Personal Information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “Right to Opt-In”) from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age.** Consumers who opt-in to Personal Information sales may opt-out of future sales at any time.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by:
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by:
You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Information provided in an opt-out request to review and comply with the request.
We will not discriminate against you for exercising your rights under this Policy or applicable law.
Unless permitted by law, we will not:
However, we may offer you certain financial incentives permitted by the law that can result in different prices, rates, or quality levels. Any legally permitted financial incentive we offer will reasonably relate to your Personal Information's value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
If you have any questions or comments about this policy, the ways in which Red Wing collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under any applicable law, please do not hesitate to contact us at:
Postal Address: Red Wing Brands of America, Inc.
Attn: DATA PRIVACY DEPARTMENT
314 Main Street, Red Wing, MN 55066
* Personal Information does not include: (a) publicly available information from government records and (b) deidentified or aggregated consumer information.
** Our websites are not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to or on our websites. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any Personal Information on our websites. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at firstname.lastname@example.org or 1-800-261-0326